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Hotel Phone System Assessment

Planning a phone system replacement can be complex.

Based on your property management system, existing phones, and room count, we’ll match you with one of three pre-vetted supplier options featuring clear, fixed all-inclusive pricing—without the back-and-forth negotiations. Volume discounts are already built into the pricing you receive.

Hotel Full Assessment Form

Complete the assessment below and we will compare multiple supplier options, identify opportunities to reuse existing equipment, and help you understand the best-fit solutions for your property.

1. Property Snapshot

Property/Ownership Name

Number of Properties

Total Guest Rooms

City

State

Primary Contact Name

Phone

2. Property Management System (PMS)

Your PMS is the hub of the hotel — the phone system needs to talk to it for wake-up calls, room status, checkin/check-out, and call accounting. Our supplier options integrate with 70+ PMS platforms (Opera, Maestro, Cloudbeds, Infor, OnQ for Hilton, choiceADVANTAGE, and more).

Which PMS do you use?

Do you need PMS integration? (wake-up calls, room status, call accounting, check-in/out)

3. Existing Phones — Reuse or Replace

List the phones you have today and where they are. Some Mitel model phones can usually be re-fashioned to SIP and reused on the new platform (model verification needed) and others will need to be replaced. Guest-room phones are the priority for reuse; admin and front-desk handsets can be replaced if needed.

Guest Rooms

Phone Make & Model

Qty

Reuse or Replace?

Front desk / reception

Phone Make & Model

Qty

Reuse or Replace?

Admin / back office

Phone Make & Model

Qty

Reuse or Replace?

Common areas (lobby, restaurant, pool…)

Phone Make & Model

Qty

Reuse or Replace?

Other (specify)

Other Area

Phone Make & Model

Qty

Reuse or Replace?

4. Elevator & Life-Safety Phones

These are handled separately from the main phone system because they must stay working during a power or internet outage. If they run on copper (POTS) lines today, they typically need a dedicated POTS-replacement solution to stay compliant. List each below.

Elevator Phones

Current Solution

Qty

POTS Replacement Needed?

EFire / alarm lines

Current Solution

Qty

POTS Replacement Needed?

Fax / other analog devices

Current Solution

Qty

POTS Replacement Needed?

Other (specify)

Other Device / Location

Current Solution

Qty

POTS Replacement Needed?

5. Connectivity, Install & Timing

Internet provider & speed at property

Target go-live / timeline

Onsite installation desired?
($ per-site or per device (see each supplier for their costs) add-ons in KS / NE / MO; otherwise staff plug in shipped, preconfigured phones)

Anything else we should know?

How This Works

How Pricing Works

Pricing is presented as clear, fixed monthly costs broken out by phone type (guest room, front desk, common area) — with volume discounts already applied.
We target pricing under $10 per room per month, with options well below that depending on the model you choose.
Call-path pricing (Coeo & Ooma) is usually the most economical for hotels with many rooms but only a handful of simultaneous calls; per-seat pricing (Zultys) fits properties that want full features on every line.
Taxes and regulatory fees are added at the end and vary by state.
Once we have your questionnaire, final pricing is locked — no negotiation games.

Your Three Recommended Options

After we receive your assessment form, we will compile a list of the top three pre-vetted options that we recommend for your situation.

The right pick depends on your room count, how many calls happen at once, your PMS, and your elevator/life-safety needs — your questionnaire answers point to the best fit

Hotel Full Assessment Form

1. Property Snapshot

Property/Ownership Name

Number of Properties

Total Guest Rooms

City

State

Primary Contact Name

Phone

2. Property Management System (PMS)

Your PMS is the hub of the hotel — the phone system needs to talk to it for wake-up calls, room status, checkin/check-out, and call accounting. Our supplier options integrate with 70+ PMS platforms (Opera, Maestro, Cloudbeds, Infor, OnQ for Hilton, choiceADVANTAGE, and more).

Which PMS do you use?

Do you need PMS integration? (wake-up calls, room status, call accounting, check-in/out)

3. Existing Phones — Reuse or Replace

List the phones you have today and where they are. Some Mitel model phones can usually be re-fashioned to SIP and reused on the new platform (model verification needed) and others will need to be replaced. Guest-room phones are the priority for reuse; admin and front-desk handsets can be replaced if needed.

Guest Rooms

Phone Make & Model

Qty

Reuse or Replace?

Front desk / reception

Phone Make & Model

Qty

Reuse or Replace?

Admin / back office

Phone Make & Model

Qty

Reuse or Replace?

Common areas (lobby, restaurant, pool…)

Phone Make & Model

Qty

Reuse or Replace?

Other (specify)

Other Area

Phone Make & Model

Qty

Reuse or Replace?

4. Elevator & Life-Safety Phones

These are handled separately from the main phone system because they must stay working during a power or internet outage. If they run on copper (POTS) lines today, they typically need a dedicated POTS-replacement solution to stay compliant. List each below.

Elevator Phones

Current Solution

Qty

POTS Replacement Needed?

EFire / alarm lines

Current Solution

Qty

POTS Replacement Needed?

Fax / other analog devices

Current Solution

Qty

POTS Replacement Needed?

Other (specify)

Other Device / Location

Current Solution

Qty

POTS Replacement Needed?

5. Connectivity, Install & Timing

Internet provider & speed at property

Target go-live / timeline

Onsite installation desired?
($ per-site or per device (see each supplier for their costs) add-ons in KS / NE / MO; otherwise staff plug in shipped, preconfigured phones)

Anything else we should know?

Hotel Phone System Assessment

Planning a phone system replacement can be complex.

Hotel Full Assessment Form

1. Property Snapshot

2. Property Management System (PMS)

Your PMS is the hub of the hotel — the phone system needs to talk to it for wake-up calls, room status, checkin/check-out, and call accounting. Our supplier options integrate with 70+ PMS platforms (Opera, Maestro, Cloudbeds, Infor, OnQ for Hilton, choiceADVANTAGE, and more).

3. Existing Phones — Reuse or Replace

Guest Rooms

Front desk / reception

Admin / back office

Common areas (lobby, restaurant, pool…)

Other (specify)

4. Elevator & Life-Safety Phones

These are handled separately from the main phone system because they must stay working during a power or internet outage. If they run on copper (POTS) lines today, they typically need a dedicated POTS-replacement solution to stay compliant. List each below.

Elevator Phones

EFire / alarm lines

Fax / other analog devices

Other (specify)

5. Connectivity, Install & Timing

How This Works

How Pricing Works

Your Three Recommended Options

Hotel Full Assessment Form

1. Property Snapshot

2. Property Management System (PMS)

Your PMS is the hub of the hotel — the phone system needs to talk to it for wake-up calls, room status, checkin/check-out, and call accounting. Our supplier options integrate with 70+ PMS platforms (Opera, Maestro, Cloudbeds, Infor, OnQ for Hilton, choiceADVANTAGE, and more).

3. Existing Phones — Reuse or Replace

Guest Rooms

Front desk / reception

Admin / back office

Common areas (lobby, restaurant, pool…)

Other (specify)

4. Elevator & Life-Safety Phones

These are handled separately from the main phone system because they must stay working during a power or internet outage. If they run on copper (POTS) lines today, they typically need a dedicated POTS-replacement solution to stay compliant. List each below.

Elevator Phones

EFire / alarm lines

Fax / other analog devices

Other (specify)

5. Connectivity, Install & Timing

Technology at it's finest.